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Announcements
Sep
26
FREE - SEO MySQL Upgrades - No action required on your part
Posted by Andrew W on 26 September 2018 4:45 PM

Beginning September 29th 2018 our staff will be upgrading SEO cPanel hosting accounts from MySQL 5.6 to MariaDB 10.2.  This should result in faster and more secure database functionality, and will be a seamless upgrade from the MySQL version, with no action required on your part.

If you have any questions or concerns about this upgrade or the information contained within this notification, please do not hesitate to reach out to our customer care team at helpdesk@turnkeyinternet.net or call 877-539-4638.


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Aug
30
Network Maintenance - Latham NY
Posted by Joe S on 30 August 2018 12:27 PM

Our engineering staff will be conducting network maintenance effecting an upstream service provider Tuesday September 4th from 12 AM to 3 AM. During this window, you may see degraded network performance for up to a 30 minute period. At the conclusion of this 30 minute window, network performance will be restored to full capacity.

If you have any questions or concerns please do not hesitate to reach out to our customer care team at helpdesk@turnkeyinternet.net or call 877-539-4638.


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May
10
New Windows Update May Break RDP
Posted by Joe S on 10 May 2018 12:37 PM
Earlier this week, Microsoft issued a patch for remote code execution vulnerability in any application that uses CredSSP - this impacts Remote Desktop Connection/RDP. The vulnerability has been assigned CVE-2018-0886. You can read more about it on this Microsoft blog article: https://blogs.technet.microsoft.com/askpfeplat/2018/05/07/credssp-rdp-and-raven/
 
All clients are urged to run Windows updates on their servers BEFORE running the update on their local devices. If the update is run client-side before being applied to the server, a CredSSP error will be generated and access will be denied. To work around this, VPS clients will need to login to cloudserverpanel.com and access their servers using the HTML VNC client to run the updates.
 
For clients whose dedicated servers are inaccessible, you can temporarily remove the patch requirement from connections by changing group policies on your local computer:
 
Computer Configuration -> Administrative Templates -> System -> Credentials Delegation and change the registry value from 0 or 1 to 3. After you have gained access to your server and the updates have run, don't forget to set this back to 1 or 0, once ALL clients and servers have been patched. See the blog post mentioned earlier in this notice for information.
 
As always, Turnkey Internet support staff is here to assist you with any issues you have. If you have any questions regarding this notice, feel free to reach out to us through a support ticket, live chat, or by phone.

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